Shipping policy

Shipping policy: 

This shipping policy is for Sophisticated Pet Treats 

Updated on 1/1/24. 

1:  Shipping and delivery options: 

Domestic shipping : Standard 95-8 business days) 18.00, Express (3 business days) 60.00 

Local delivery:  Local delivery (3-5 days 15.00 , Local delivery 1-2 days 36.00 

2:  Processing time: Orders are processed within 3 business day(s) excluding weekends and all US holidays. 

3:  Cancellations: After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us. 

4:  Returns: All sales are final, and returns are not accepted. 

5:  Delayed orders: In the case of delayed processing, the customer will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s responsibility. For delayed orders, please first contact the shipping carrier for the item’s status. 

6:  Damaged orders: Sophisticated Pet Treats are not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to the carrier so that they may assist you in filing a claim. 

7:  Shipping restrictions: The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method 

• ORDERS CAN NOT BE SHIPPED TO P.O. BOXES 

8:  Contact: For questions about this shipping policy, contact us at the fallowing email address: sophisticatedpettreats@gmail.com