Refund policy

Most companies that sell food or other perishable products don't allow returns or refunds once a purchase has been made. Obviously, online stores cannot accept returns on food products that have been shipped to a customer, and they certainly cannot resell them. 

As part of our customer service commitment Sophisticated Pet Treats stands behind our product. We want your furry friend to be as happy with them as many of our customers have been. You are more than welcome to contact us via email at sophisticatedpettreats@gmail.com. 

WE’RE VERY SORRY, BUT PARISHABLLE FOOD PRODUCATS CANNOT BE RETURNED. ALL ITEMS FROM OUR ONLINE STORE ARE SOLD ON A NON-RETURNABLE BASIS.  

We do our best to minimize product damage or breakage in transit; however, treats can experience some damage during shipping. If, however, your product was purchased directly from a grocery store, vendor, etc., please contact the store where the original purchase was made and provide them with your original sales receipt.  

Due to the wide range of personal taste preferences and food likes/dislikes, we unfortunately do not offer refunds or replacements for products that are not quite to your liking. No Refunds Given.  

If you have any questions or concerns, please contact us at sophisticatedpettreats@gmail.com